FAQ


Ordering from Gracely Girl

When ordering from Gracely Girl, all of your online transactions are secure. We partner with Paypal to accept electronic payments. This allows customers to either use a credit card (Visa, MasterCard, AMEX, Discovery), or pay via their PayPal account. Upon completion of your online transaction, a receipt and confirmation of the order will be sent directly to your email account.


Special Orders

While we do our best to display as many combinations of appliqués, colors and sizes on our Product pages, we realize that there will be times when you want a unique combination.  For those special orders, please contact us directly and we will do our best to fulfill your request. There are typically no additional costs for special orders, but shipping times may vary depending on availability of the items selected.


Gracely Girl Guarantee

We are proud of our Gracely Girl Designs and want you to be perfectly satisfied with your purchase. All Gracely Girl Designs products are guaranteed. If you are not satisfied for any reason, we will gladly coordinate an exchange or merchandise refund for your order within 30 days of receipt. For more information, please contact us or call 919-395-1776.

Washing Care Suggestions

Gracely Girl Designs is proud of our original designs and handcrafted appliqués on our merchandise. We suggest turning the item inside out and washing it on a delicate cycle and hanging each item to dry. However, should you decide to tumble dry the item, we suggested leaving the item turned inside out to protect any embellishments. Cool iron if necessary.